Case Study Senior Management Commitment - 1722 Words

The company has been subservicing mortgages for so long and as a result they have accumulated a lot of data throughout the years. One big thing is the databases that are produced through Cenlar. For example, one database that Cenlar has produced is our Customer Database which has all of our clients and their information stored onto it. While other competitors have to waste time contacting a client for specific information Cenlar has it all stored on a database that is updated regularly. This database includes a lot of detailed information such as the manager of the client, where they are located, what states they work in, and how many years they have been doing business with Cenlar. Senior management commitment is prominent through the email reminders employees receive on a daily basis. Cenlar also hosts parties to celebrate their efficiency as a company. The management tries to make the employees feel that each individual makes a special impact on the company. The large-scale ambition at Cenlar revolves around their size. The main goal of the company is to be the largest subservicing company through their efficiency. This goal has been achieved through the analytics of efficiency and now they want to continue to be successful. Employees are reminded at the end of the day that efficiency plays a big part in being the biggest mortgage subservicer in the world. Keeping the large-scale ambition of being the biggest subservicer is a large part of Cenlar, and in orderShow MoreRelatedCase Study - All Star Sports Catalogue Division Essay1593 Words   |  7 PagesCase Study: All Star Sports Catalog Division 1 Case Study: Decision Making at the Top – The All Star Sports Catalog Division August 16, 2010 Case Study: All Star Sports Catalog Division 2 All-Star Sports Catalog Division (ASC) participated in a consultant-led study that reviewed the company‟s strategic decision-making process. 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